GBG Status

Welcome to the GBG status hub

Below you'll find status information for each of GBG’s products.

All Systems Operational

GBG Go (Mock) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

AcuFill Activation Server Down
Postmortem - Read details
Aug 7, 15:19 UTC
Resolved - The AcuFill Activation server was down during maintenance. Customers were unable to activate their PCs.
Aug 7, 10:00 UTC

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

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GBG Go

Operational

The all-in-one identity platform for fast, easy and safe business growth around the world.

Products include:

Data Verification, Document Verification

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Loqate

Operational

Global address verification that ensures you reach your customers, every time.

Products include:

Capture, Verify, Bank Verification, Email Validation, Phone Validation, Geocoding, Find My Nearest, Everything Location, Address Complete, Utilities, Store Finder, Account Section, Harmony RightAddress, Matchcode360, Datacare, DataTools

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Identity Data

Operational

Verify genuine customers everywhere, securing every step of the journey.

Products include:

ExpectID, GreenID, ID3global, Investigate, Cloudcheck, Detected, ProID, IDscan Identify, Datacare

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Identity Documents & Biometrics

Operational

Accurately and securely verify identity ownership and genuine presence anywhere with document and biometric verification.

Products include:

IDscan, AssureID Connect, Acufill WebService, Acufill SDK, AssureID Sentinal

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GBG Support

Can’t find the answers you’re looking for? Get in touch and we’ll be happy to help.

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